DigiRENT x WEB Caution to simplify the management of rental guarantees!

The digitalisation of the rental process doesn’t stop at the selection of the candidate. Before a lease can be finalised, several steps still need to be coordinated, including the provision of a security deposit.

Thanks to the new integration between DigiRENT and WEB Caution, this step can now be initiated directly from the online application. Property managers and agencies can then track its progress in DigiRENT, without having to use multiple tools and external exchanges.

The rent guarantee included in the application

In a traditional process, the rental guarantee request often comes separately from the application. This can require additional forms, emails, and manual checks.

With this integration, the applicant can select WEB Caution directly in their DigiRENT application and initiate their request as part of the application process. This keeps the information linked to the application and accessible to the property management team.

When a request is made, its status is visible directly in DigiRENT. The property manager can see if the request is:

• pending;
• approved;
• denied.

This visibility provides an additional piece of information about the application without having to check another platform or contact the applicant separately.

Follow-up to the final certificate

Integration also accompanies teams as the application progresses towards the conclusion of the lease.

When the lease is prepared and signed, the property manager can launch the next step of the application from DigiRENT. WEB Caution then contacts the future tenant to collect any missing information and finalise the guarantee.

The status of the certificate remains visible in DigiRENT until it is validated. Once the application is accepted, the corresponding document is accessible from the applicant’s file.

This continuity facilitates coordination between the different steps: acceptance of the application, preparation of the lease, signing of the contract and setting up the security deposit.

Less administrative work for teams

Downloading an email-received certificate, adding it to the right file, checking its status or contacting the applicant are all tasks that, when repeated for many rentals, can quickly consume a lot of time.

WEB Caution integration allows you to:

• centralise the guarantee request in the rental process;
• track its progress from the applicant’s file;
• limit the exchanges and verifications made outside of DigiRENT;
• easily find the necessary information and documents;
• streamline the transition from accepted application to signed lease.

Beyond the time saved, teams also benefit from a clearer and more consistent view of the files in progress.

WEB Caution, a specialised partner in rent guarantee

Présentation

WEB Caution est une application développée par la société suisse Expert Caution SA, opérationnelle depuis 2018. Elle propose des solutions de garantie de loyer couvrant les logements, les locaux commerciaux, les box, les dépôts ainsi que les places de parc.

Introduction

WEB Caution is an application developed by the Swiss company Expert Caution SA, which has been operational since 2018. It offers rental guarantee solutions for apartments, commercial premises, storage units, garages and parking lots.

Expertise and positioning

The founders of WEB Caution were behind the creation and development of the insurance company FirstCaution SA (2008-2015), a formative experience that has shaped their expertise in the field of rental guarantees.

Their approach is based on a highly digitised process for handling requests, from risk assessment to certificate generation. According to comparison websites, the premium is 35% lower than the average market price for residential rental guarantees.

Guarantees and regulatory framework

Expert Caution SA is an independent insurance intermediary registered in the FINMA register of intermediaries. The WEB Caution guarantees are provided by Helvetia Schweizerische Versicherungsgesellschaft AG.

DigiRENT continues to digitalise the rental process

DigiRENT already centralises the main steps of the rental process: online applications, document collection and analysis, management of statuses, communication with candidates, and follow-up until the lease is signed.

Le module intègre également des fonctionnalités basées sur l’intelligence artificielle afin d’analyser certaines pièces transmises et de signaler aux collaborateurs d’éventuelles anomalies ou incohérences.

The module also integrates AI-based features to analyse certain documents and alert employees to potential anomalies or inconsistencies.

Avec l’intégration de WEB Caution, DigiRENT élargit le choix des solutions de garantie de loyer proposées directement dans le parcours digital. Moins de changements d’interface, moins de tâches manuelles et davantage d’informations réunies au même endroit : une évolution concrète qui simplifie le travail des professionnels de l’immobilier tout en offrant un parcours plus fluide aux futurs locataires.

With the integration of WEB Caution, DigiRENT is expanding the range of rental guarantee solutions offered directly within the digital journey. Fewer interface changes, less manual work and more information in one place: a tangible evolution that simplifies the work of real estate professionals while providing a smoother experience for future tenants.